DeckhandoffWhy this matters: A special screen is driven by its own playback system, not the presentation computer. Content in the wrong size gets stretched or leaves empty edges, the wrong frame rate makes motion stutter, and some video formats can't be played or lose their transparency. The screen's requirements are on your upload page.
Size and shape
- Make the content exactly the size given in pixels (for example 4032 × 1152). Set it as the canvas or project size before you start, not when exporting.
- A different size with the same shape is scaled to fit. A different shape is stretched or leaves empty edges.
- Images: export in the format asked for (usually PNG).
Video
- Use the frame rate asked for (for example 50 or 25 fps) from the start of the project. Converting 30 fps to 25 afterwards makes motion jerky.
- Export in the first video format on the list that your software offers. DXV3 comes with Resolume Alley, HAP from most editing and motion tools (or a free exporter plugin), ProRes from Final Cut, Premiere, After Effects and DaVinci Resolve.
- If you can only make H.264 or H.265, use a high bitrate if they are on the list: the technical team converts them.
Transparency
- If parts of the video should be see-through, export it in one of the formats listed for transparency (for example DXV3 Alpha, HAP Alpha or ProRes 4444) with the alpha channel on.
- H.264 and H.265 can't carry transparency here: the see-through parts turn black.
If that doesn't work: Not sure what your software can make? Upload what you have: the check tells you what to change, and the technical team decides what it can show. You can always upload a new version.
The checks run in your browser before the upload and again on the server. The server's result counts, and you see it on your upload page and in the confirmation email. See also the technical guidelines for your presentation.